Terms & Conditions

Welcome to Nepal Peak Adventure!

These terms and conditions outline the rules and regulations for the use of Nepal Peak Adventure’s Website, located at nepalpeakadventure.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Nepal Peak Adventure if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions.

“The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Nepal. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1.0 Links to Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Nepal Peak Adventure pvt ltd. However, we do not provide any links to spam websites or any corrupt websites.

Nepal Peak Adventure has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Nepal Peak AdventurePvt. Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

1.1 Cookies

We employ the use of cookies. By accessing Nepal Peak Adventure, you agreed to use cookies in agreement with the Nepal Peak Adventure’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

1.2 Application of these Booking Conditions

Your contract with us is subject to these booking conditions. A contract will exist between us once you have paid your deposit (or such other fee as may be appropriate, for example where you are making a ‘late booking’) and we have issued you with our booking confirmation. If any part of our contract with you is found to be invalid or unenforceable, then the remainder of it will not be affected and will remain valid and enforceable.

When you make a booking, you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions and agree on behalf of everyone traveling in your party to be bound by them. All bookings must be made by a person aged eighteen years or over. Where your booking is for more than one person, the first-named person in your party aged eighteen years or over will be treated by us as the ‘lead name’ for your booking. The lead name will be responsible for making all payments due to us in accordance with our contract.

Completion and submission by you of our Booking Form will be treated by us as confirmation that you have read, understood and accepted these booking conditions.

1.3 Flight Cancellation during The Trip (Flight Cases)

During the trip inside Nepal booked with us, flights may be delayed or canceled due to bad weather or causes beyond our control. In such cases, you are responsible for covering your accommodation and food costs for the extra days. Nepal Peak Adventure Pvt. Ltd assumes no responsibility or liability for any changes or modifications due to factors beyond our control.

Similarly, any expenses for accommodation, food, etc., will not be covered for any changes outside the itinerary provided by Nepal Peak Adventure.

1.4 Last hour Booking

We accept your last-hour booking on the eve of trip departure with 100% payment, 07 days before tour starting date only for Nepal Trips, but for Bhutan and Tibet trips, it will not be accepted as this requires at least 2 weeks’ payment in advance before trip departure.

1.5 Trips Cancellation Policy

After booking, some may need to cancel their trip due to personal, domestic, medical, job, or other reasons. In such cases, the following cancellation fees apply:

– A 25% cancellation fee is applied if clients notify us or our abroad agent 2 months in advance before the trip departure.

– A 50% cancellation fee is applied with 2 weeks to a month notice.

– No refund is given for last-minute cancellations or no-show situations.

However, one exception exists: if clients can provide genuine proof of why they cannot travel, their money will be held by us until they can resume their journey.

If clients need to return or leave earlier from the tour due to medical, physical, or personal reasons, they are responsible for all expenses incurred during the trekking route and at hotels in the city before their departure home.

There are no refunds if the company needs to reroute to other areas due to unavoidable circumstances. In such cases, the company assures a hassle-free rest of the adventure.

Note* We recommend clients to pay only 25% of the package through online payment system instead of paying full amount.

2.0 Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

2.1 Travel & Medical Insurance

Trekkers are required to have appropriate travel and trekking insurance or sufficient funding to cover all personal injury, death, medical expenses, and repatriation expenses (such as air ambulance or helicopter services in medical emergency situations). Additionally, they must cover all costs associated with descending, whether by horse or other means, in the event of illness.

2.2 Itinerary Conditions

For all our trekking and tour itineraries, accommodations are arranged in respective hotels, lodges, home stays, guest houses, resorts, tea houses, and, in some remote areas, even camping, depending on the selected trip.

The length of each day’s trek may vary depending on the client’s fitness, porter availability, vehicle availability, flight delays or cancellations, unfavorable weather, or road and trail conditions, which are beyond our control. In such situations, the selected tour destinations may differ from the planned itineraries. In rare cases, we may need to reroute or cancel trips.

In these instances, we ask for your understanding. We will make every effort to adjust the itinerary for your convenience. The company reserves the right to cancel trips due to unavoidable conditions or circumstances beyond our control, including if the number of travelers is less than expected.

2.3 Governing Law

These terms shall be governed and construed in accordance with the laws of Nepal, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. These terms constitute the entire agreement between us regarding our service and supersede and replace any prior agreements we might have had regarding the service.

2.4 Regarding any Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

2.5 Payment of Outstanding Balance

The payment for the remaining balance of your trip can be made upon your arrival in Nepal. If you choose to settle by credit card, a handling charge of 3-4% on the outstanding balance will be added. There is no handling charge for payment by cheque or bank transfer. You are requested to deposit 25% of your package tour cost in advance.

3.0 Clients Responsibility

A tour escort/ trekking guide representing Nepal Peak Adventure holds and deserves all authority during trekking and tours. If you exhibit negative behavior or attitudes towards guides, porters, the trekking coordinator, team members, or the local community, or if you commit any unlawful act, you will be required to leave the tour or trek immediately. No refund will be issued under such circumstances. We expect all participants to be eco-friendly and to respect the local people, their culture, and traditions in Nepal.

3.1 Data Protection

The protection of your personal information or data is extremely important to us. To respond to an inquiry, process and fulfill your booking, or send you a brochure or other promotional material, we need to collect personal data from you. We will only process your data in accordance with our Privacy Policy for or in connection with the purpose for which you have provided it (for example, arranging your trip) or as permitted by data-protection laws. Our Privacy Policy can be found below. Please read our Privacy Policy for full details.

You and your personal data will be protected by the EU General Data Protection Regulation (which is otherwise known as GDPR) and the Data Protection Act 2024. We refer to this legislation as data protection laws. Original Travel is a data controller of your data. We take appropriate technical and organizational measures to protect against unauthorized or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data, which is appropriate to the harm that might result. Your personal data will be retained by us for the period referred to in our Privacy Policy.

If you have any complaints about the way in which your personal data has been dealt with, please let us know by e-mail to [email protected]. We will investigate and respond to you as soon as we reasonably can. If you remain dissatisfied, you may complain to the Information Commissioner’s Office.

3.2 Additional Assistance

If you encounter any difficulties during your trip and require assistance, we will provide appropriate support. This includes offering information on health services, local authorities, and consular assistance, as well as assisting you in making alternative arrangements and facilitating necessary phone calls or emails. However, if the difficulty is a result of your actions, you will be responsible for covering any costs we incur in providing assistance.

3.3 Excursions

Excursions or additional trips that you choose to book or pay for while on your trip are not included in the package trip provided by us. Any excursion or tour that you book will be governed by a contract with the operator providing the excursion or tour, not with us. We are not responsible for the provision of these excursions or tours, nor for any incidents that may occur during their provision by the operators.

3.4 No-Refund Policy

This policy outlines the terms regarding the non-refundability of fees for trekkers who are unable to complete the trek for any reason. It is the trekker’s responsibility to ensure they are physically and mentally prepared for the trek. We recommend consulting a medical professional before participating in any trek.

In rare and exceptional cases, partial refunds or credits may be considered at the sole discretion of Nepal Peak Adventure. Such exceptions are not guaranteed and will be evaluated on a case-by-case basis.

Any costs incurred from third-party providers, such as transportation or accommodation arranged through Nepal Peak Adventure, are also non-refundable and non-transferable, regardless of the trekker’s ability to complete the trek.

3.5 License

Unless otherwise stated, Nepal Peak Adventure and/or its licensors own the intellectual property rights for all material on Nepal Peak Adventure. All intellectual property rights are reserved. You may access this from Nepal Peak Adventure for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from Nepal Peak Adventure
Sell, rent or sub-license material from Nepal Peak Adventure
Reproduce, duplicate or copy material from Nepal Peak Adventure
Redistribute content from Nepal Peak Adventure

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Nepal Peak Adventure does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Nepal Peak Adventure,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Nepal Peak Adventure shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Nepal Peak Adventure reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Nepal Peak Adventure a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Nepal Peak Adventure; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Nepal Peak Adventure. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Nepal Peak Adventure’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.